Store Policies

Payment Methods Accepted

We accept and prefer Paypal (geoff@geokrazy.com). We also accept all major credit cards. To provide credit card information either email us or call us at 484-201-6995. We accept domestic checks and will ship when funds clear. We also accept money orders and bank checks (domestic).  

Refunds

WeWe will fully refund your purchase price (not including shipping) for any specimen returned in the condition in which it was purchased.Should you decide to return a specimen you must notify us within 14 days of receipt. It is imperative you pack the specimen well as we will only refund specimens returned in the condition in which they were sent. If you do not insure the package we cannot be responsible for damage.  

INFORMATION TO PROVIDE

Please include the item number (example: Geo-27), the description, location and price with all correspondence.

DISCOUNTS

We have established the following discounting schedule: For repeat customers simply apply discount code GIMME5 for an automatic 5% discount. For orders of multiple specimens either email me or call me (484-201-6995) with the description and specimen code and I will work with you as margins allow. Deep discounting is simply not figured into our pricing, as our objective is to offer agressively priced quality pieces to begin with. If you are considering a more expensive piece feel free to make a reasonable offer.

RESERVING SPECIMENS

If you are a regular customer I am more than pleased to reserve and hold a specimen, or multiple specimens, for you. I will work with you on extended payments and lay away specimens for up to three months. You may consolidate specimens over a period of time to save shipping costs.  

PAYMENT

Orders can be placed via our online order form or a phone call to us  at 484-201-6995- 8AM to 7PM Eastern Standard Time. We accept Paypal, Master Card, Visa, American Express, money order, bank checks or personal checks.

SHIPMENT

Specimens are normally shipped within 48 hours of receipt of  payment by money order or Paypal. For personal checks we wait 7 days for clearance. Specimens are 100% guaranteed for satisfaction or may be returned within 14 days for a refund of the purchase price (if received in the same condition as shipped). We ship priority mail with delivery confirmation domestically for orders valued over $50. For orders under $50 we ship first class mail. International orders will be invoiced for actual shipping charges via first class airmail. Insurance is required for specimens over $100 in value. If you want tracking and insurance please specify and we will ship accordingly. 

CONFIRMATION

All orders will receive either an email or written confirmation of the order. This confirmation assures that an item has been placed on a hold status pending receipt of payment (if applicable).

 

 

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